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Frequently Asked Questions
Processing Time
The time needed to fill an order varies from 1-14 business days as an item may need to be made to order. Please use the contact form to request specific processing time and shipping speed estimates.
Shipping
All shipping is sent through USPS. The below shipping time estimates are based on information on USPS's website as of January 31, 2023.
North America
First-Class Mail: 1-5 days
Priority Mail: 1-3 days
International
First-Class Mail International: Varies by Destination
First-Class Package International: Varies by Destination
Priority Mail International: 6-10 Business days
Items marked “delivered” by the USPS are considered delivered for the purposes of refunds and cancellations.
Shipping Address
Buyers are responsible for providing an accurate and up-to-date shipping address. The address can not be changed after the order has been placed.
If an item is not delivered to the buyer because of an inaccurate shipping address, a full refund is not guaranteed.
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
More Information
Please use the contact form to request specific processing time and shipping speed estimates.
Returns, Exchanges, and Cancellations
At this time, returns, exchanges, and cancellations are not accepted due to limited inventory and the handmade nature of each piece.
If there is an issue with your order, please use the contact form within 7 days of delivery to fix any issues or concerns.
European Union 14 day Cooling Off Period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order of non-customized/non-personalized goods within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.